MyClint Terms of Service

1. Agreement and Service Provider

These Terms of Service ("Terms") are an agreement between you and Creanomapps S.A.S. ("Creanomapps", "we", "us", or "our") concerning your use of MyClint, a software-as-a-service platform for creating and managing client intake portals.

By creating a MyClint account, clicking an acceptance checkbox where provided, purchasing a subscription, or otherwise accessing or using MyClint, you agree to these Terms and the MyClint Privacy Policy.

MyClint is operated by Creanomapps S.A.S., based in Paute, Azuay, Ecuador.

Registered address: Calle Nicolás Vásquez, intersección Los Embajadores, Paute, Azuay, Ecuador. Reference: cerca de CETAD Contact: hello@myclint.app

2. Eligibility and Account

You must be at least 18 years old to create a MyClint account. If you use MyClint on behalf of a business or organization, you confirm that you have authority to bind that organization.

You must provide accurate information and keep your account information reasonably up to date. You are responsible for safeguarding your login credentials and for activity carried out through your account. Notify us promptly if you believe your account has been compromised.

3. The MyClint Service

MyClint allows freelancers, agencies and other customers to create client intake portals, configure questions and branding, collect responses and files, and manage submitted information.

Features, limits and availability may differ between plans. We may add, modify or discontinue features as the service develops, provided that we will not intentionally remove a material paid feature without reasonable notice where applicable.

4. Free and Paid Plans

The Free plan may allow up to three active client portals, subject to the limits displayed in the service. Paid plans, including Pro, are billed according to the price and billing interval shown at the time of purchase. Features and limits applicable to each plan are displayed on the MyClint website or checkout page and may change for future subscriptions or renewals with reasonable notice.

If a plan is purchased through Whop, the purchase is also subject to Whop's applicable buyer, seller and payment terms. Whop provides the payment-processing layer for the transaction, while Creanomapps remains the supplier of the MyClint service.

5. Billing, Renewal and Cancellation

Paid subscriptions are billed in advance and may renew automatically until cancelled, according to the billing terms shown at checkout.

You may cancel a subscription through the available billing controls or by contacting support where applicable. Unless otherwise required by law or expressly stated at checkout, cancellation stops future renewals but does not automatically refund the current paid period. Paid features generally remain available through the end of the period already paid for.

Refunds, where available, are handled according to the refund terms displayed at checkout and applicable law. We will not promise a refund policy that differs from the terms presented by the payment platform used for the purchase.

6. Your Content

You retain ownership of the questions, portal content, answers, files, branding and other materials that you submit or configure in MyClint ("Customer Content").

You grant Creanomapps the limited, non-exclusive permission necessary to host, store, process, transmit, display and otherwise handle Customer Content solely to provide, secure and support MyClint and as otherwise permitted by these Terms or applicable law.

You are responsible for having the rights, permissions and lawful basis required to collect and use information submitted by people through your portals. You must provide any privacy notices and obtain any consents required by law for your own processing activities.

7. Customer Responsibility for Personal Data

When you use MyClint to collect personal data from your own clients or other individuals, you are responsible for determining the purposes and legal basis of that collection and for complying with the data-protection obligations that apply to you.

Depending on the activity, you may act as the responsible party/controller and Creanomapps may act as a processor/encargado for portal data processed on your instructions. The MyClint Privacy Policy explains these roles in more detail.

You must not use MyClint to collect or process personal data unlawfully or in a way that violates these Terms.

8. Acceptable Use

You must not use MyClint to:

• violate applicable law or the rights of others;
• collect personal data without an appropriate lawful basis or required notice;
• send spam or unlawful communications;
• upload malware or malicious code;
• attempt to gain unauthorized access to MyClint or another account;
• interfere with the security, integrity or availability of the service;
• infringe intellectual-property or other rights;
• use the service for unlawful, fraudulent or deceptive activity; or
• resell or sublicense access to MyClint unless expressly authorized by Creanomapps.

We may suspend or restrict access where reasonably necessary to protect the service, users, third parties or Creanomapps, including in response to serious violations or security risks.

9. Intellectual Property

MyClint and its software, code, design, interface, documentation, trademarks, logos and other platform materials are owned by or licensed to Creanomapps and are protected by applicable intellectual-property laws. Except for the limited right to use MyClint during an applicable subscription period, these Terms do not transfer ownership of the MyClint platform or its intellectual property to you.

You may not copy, modify, reverse engineer, decompile, distribute or create derivative works of the MyClint software except to the extent such restriction is prohibited by applicable law.

10. Third-Party Services

MyClint relies on third-party infrastructure and services, which may include cloud hosting and storage, email delivery, authentication, payment processing and other technical providers.

Third-party services may have their own terms and privacy policies. We are not responsible for services that are independently operated by third parties, although we will take reasonable steps to maintain the integrations required for MyClint to operate.

We may replace or update service providers as the platform develops, subject to applicable legal and contractual requirements.

11. Availability and Changes

We aim to keep MyClint available and reliable, but no online service can guarantee uninterrupted availability. Planned maintenance, provider outages, security events and circumstances outside our reasonable control may temporarily affect the service.

MyClint is provided on an "as available" basis. We may improve, modify or update the service over time.

12. Suspension and Termination

You may stop using MyClint and delete your account at any time.

We may suspend or terminate an account if you materially violate these Terms, create a significant security or legal risk, fail to pay applicable charges, or use the service unlawfully.

After termination, access to the account and portal content may cease. Data will be handled in accordance with the MyClint Privacy Policy, including applicable deletion, retention and legal-obligation requirements. Where the service provides an export function, you should use it before closing your account if you need a copy of your data.

13. Disclaimers

To the maximum extent permitted by applicable law, MyClint is provided without warranties except those that cannot lawfully be excluded. We do not guarantee that the service will meet every particular business requirement, operate without interruption, or be free from every error.

You remain responsible for the legality, accuracy and appropriateness of the content you collect through your portals and for making any business or legal decisions based on that content.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Creanomapps will not be liable for indirect, incidental, special or consequential losses, loss of profits, loss of business opportunities or loss of data arising from use of the service. To the maximum extent permitted by law, Creanomapps' aggregate liability arising from or relating to MyClint will not exceed the amount you paid to Creanomapps for MyClint during the twelve months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

15. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Ecuador, subject to any mandatory consumer-protection or other laws that apply to you.

Any dispute should first be raised with Creanomapps so that the parties have an opportunity to resolve it informally. The appropriate courts or dispute-resolution mechanism will be determined in accordance with applicable Ecuadorian law and any mandatory rights that cannot be waived by contract.

16. Changes to These Terms

We may update these Terms when the service, business model, legal requirements or features change. For material changes, we will provide reasonable notice through the service, by email or by another appropriate method. Your continued use of MyClint after the effective date of updated Terms constitutes acceptance where legally permitted. If you do not agree to a material change, you may stop using the service and cancel your subscription.

17. Contact

Questions about these Terms can be sent to:

Creanomapps S.A.S. Calle Nicolás Vásquez, intersección Los Embajadores Paute, Azuay, Ecuador Referencia: cerca de CETAD Email: hello@myclint.app Website: https://myclint.app