Privacy Policy

1. Who we are

MyClint is a client intake and onboarding platform operated by Creanomapps S.A.S. It enables businesses such as freelancers and agencies to create client portals and collect information, answers, files and project requirements from their clients. This Privacy Policy explains how Creanomapps S.A.S. processes personal data when you use MyClint as an account holder or when you complete an intake portal as a client.

2. Data we collect

• Account data — name, email address and authentication details used to create and secure your account.
• Portal content — the questions you configure and the answers, brand assets and files your clients submit.
• Billing data — subscription status and payment metadata. Card details are handled by Stripe and never stored by MyClint.
• Usage data — technical logs such as portal events, timestamps and error reports used to operate the service.

3. How we use data

We use personal data to provide the service, authenticate users, deliver reminder and notification emails, process subscriptions, provide support, and keep MyClint secure and reliable. We do not sell personal data and we do not use client intake content for advertising.

4. Service providers

We rely on a small number of processors to run MyClint, including our cloud database and storage provider, our email delivery provider, and Stripe for payments. These providers process data only on our instructions.

5. Retention

Portal content is retained for as long as your account is active or until you delete it. Deleting a portal removes its responses and uploaded files. Closing your account removes your data, except where we must keep records for legal or accounting reasons.

6. Security

Access to portal data is restricted by row-level security rules so that only the owning account can read it. Uploaded files are stored in private buckets and served through time-limited links. Traffic is encrypted in transit.

7. Your rights

You may request access to, correction of, export of, or deletion of your personal data. If you completed an intake portal as a client, contact the freelancer or agency that sent you the link, or reach out to us and we will forward your request.

8. Contact

Questions about this policy? Email us at support@myclint.app or use our contact page and we will reply as soon as possible.